Shipping policy
## 📦 Shipping Policy – [OneCart]
Thank you for shopping with \[One Cart]! We aim to provide a smooth and reliable shipping experience for all our valued customers across Pakistan.
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### 1. **Shipping Locations**
We currently ship **nationwide** across **Pakistan**, including all major cities and remote areas. If your location is not serviceable, we will contact you to arrange an alternative solution.
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### 2. **Shipping Charges**
| Order Value | Shipping Fee |
| ---------------------- | ----------------- |
| Orders above Rs. 2,000 | **Free Shipping** |
| Orders below Rs. 2,000 | Rs. 200 flat rate |
*Shipping fees may vary for heavy, oversized, or fragile items. Final charges (if different) will be visible at checkout.*
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### 3. **Delivery Time**
| Location Type | Estimated Delivery Time |
| ------------- | ----------------------- |
| Major Cities | 5–7 business days |
| Remote Areas | 7–10 business days |
*Delivery times may vary during public holidays, sales, or weather disruptions.*
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### 4. **Order Processing**
* Orders are processed **within 24 hours** of confirmation.
* Orders placed on **weekends or public holidays** will be processed on the next working day.
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### 5. **Tracking Your Order**
Once your order has been shipped, you will receive an email or SMS with the **tracking number** and courier details so you can track your parcel in real-time.
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### 6. **Delivery Partners**
We work with reliable logistics partners including **TCS, Leopard Courier, M\&P, and CallCourier** to ensure safe and timely delivery.
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### 7. **Cash on Delivery (COD)**
We offer **Cash on Delivery (COD)** for most orders. Please ensure the correct contact number and address are provided for hassle-free delivery.
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### 8. **Delivery Issues**
If your package is delayed, damaged, or lost, please contact us at **\[your email]** or **\[your phone number]** within **48 hours** of the expected delivery date. We’ll assist you promptly.
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### 9. **Changes to Shipping Policy**
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page and will become effective immediately.
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If you have any questions about our Shipping Policy, feel free to contact our customer support team. We’re here to help!
**Email:** \[zain_112@live.com]
**Phone:** \[03213273958`]
**WhatsApp:** \[03213273958] (if applicable)
**Operating Hours:** Mon–Sat, 10am–6pm